Shipping

FLAT RATE SHIPPING - AUSTRALIA WIDE

- Standard $12.00 (2-4 Business Days*)

- Express  $18.00 (Next day Delivery*)

*Based on Metro delivery. Carrier published estimated timeframes only. 

CHASING WINTER SHIPPING

Although we do our best to pack your orders in 2 business days delivery times may vary and we hold no responsibility for shipping delays once the courier has your order on hand. 

In the event that your order is taking longer than expected we suggest you give the courier a call with your tracking number. If you are experiencing any difficulties please reach out to our service team hello@chasingwinter.com and we can issue a inquiry with the courier.  

TRACKING YOUR ORDER

Once your order has been shipped on our end you will get an email with your tracking information.

ORDER CANCELLATIONS

Chasing Winter may cancel your order at any time if we are unable to provide a safe route for our products without damage. If for any reason we need to cancel your order we will be in contact with you to issue you a refund or a store credit.